Bulk Download of File Uploads

If your survey includes a File Upload question, respondents can upload documents, images, or other files as part of their response.

Rather than downloading these files one by one, you can use the Bulk Download feature to download all uploaded files at once directly from your analysis page.

Note: This feature downloads the files provided by respondents. It does not export the actual survey data or response text.

How to Bulk Download Uploaded Files

  1. Go to the Analyze page of your survey.
  2. Scroll down to find the specific File Upload question you want to extract files from.
  3. In the gray header bar for that question, click the Download Files button. (Note: The description below this button will display the average size of the uploaded files and the total number of files available).
  4. A pop-up window will appear asking how you want to arrange the files:
    • A folder for each response: This creates separate folders for each individual response, keeping files organized individually.
    • All in one folder: This downloads every uploaded file into a single, combined folder.
  5. Click Choose 'folder and download'.
  6. Your device's file explorer will open. Select the location on your computer where you want to save the files, and click to confirm.
  7. The download will begin. Once the system confirms "All files saved", click Done.

You can now open the selected folder on your device to view all the fully downloaded files.

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